Skip to content

HR & Payroll Administrator

  • Hybrid
    • Arnhem, Gelderland, Netherlands
  • Global Support

This is a versatile HR role covering everything from administration and payroll to people initiatives, in an international setting where collaboration and people are truly at the heart.

Job description

Our global HR team, managed from our headquarters in Arnhem, currently consists of three professionals dedicated to supporting our global organization with entities in seven different countries. Each team member has their own set of responsibilities, while together we continuously develop and strengthen our global HR discipline.

As HR & Payroll Administrator, you play a key role in ensuring smooth HR operations and an accurate payroll process. You are the go-to person for operational HR questions, and your work directly contributes to employee satisfaction and a positive employee experience.

This is a multilateral role that touches many facets of HR, from administration and payroll to broader people-related initiatives. You will work in an international environment where collaboration across borders is part of everyday life, and where people truly are at the heart of our business.

What you’ll do

  • Ensure an efficient and accurate payroll administration process by tracking all HR mutations and preparing monthly reports for our local payroll partners across countries.

  • Maintain accurate employee administration throughout the entire employee lifecycle, ensuring all documentation is complete and properly stored.

    • Register new employees and manage required documentation in line with local legislation.

    • Schedule onboarding activities and prepare new hire packages.

    • Draft and process employment contracts and addendums.

    • Process illness and absence notifications.

    • Keep employee overviews, organization charts, and HR dashboards up to date.

  • Collaborate closely with external payroll and HR partners in each country and with relevant governmental organizations.

  • Serve as the first point of contact for operational HR-related questions from our European colleagues.

  • Contribute to HR improvement projects that help develop and streamline our processes globally.

  • Support and coordinate Office Management activities to ensure efficient daily operations at our Arnhem headquarters.

Job requirements

What you’ll bring to the team

  • Some practical experience in HR operations and payroll processes.

  • Educational background in Human Resource Management or another relevant administrative field.

  • A structured and accurate way of working, with strong attention for detail.

  • A collaborative, service-oriented mindset and a positive approach to helping others.

  • A sense of responsibility and ownership.

  • Understanding of HR systems (HRIS) and Microsoft Excel.

  • Fluency in Dutch and English, both written and spoken.

  • Availability for at least 28–32 hours per week.

  • Comfortable working in a hybrid setup (home and our Arnhem office), and being present at the office at least three days per week.

  • Enthusiasm for working in a dynamic, fast-growing, and international environment.

or

How we hire

We have a thorough and flexible hiring process, to ensure we make the right decision and to help you to decide if we're the right fit for you.

Screening

First of all, thank you for your interest in a career at Qserve. All applications are reviewed by our HR department in close cooperation with the respective hiring manager. If we see a potential match, you will be invited for a first interview.

Interview(s)

At this stage, we would like to take a deeper dive into your experience and what you could bring to the team. Besides that, we would love to tell you more about our company and people. You can expect several interviews with different relevant stakeholders.

Employment conditions

Are you ready to sign your contract? Our HR colleague is looking forward to informing you about the employment conditions at Qserve, both primary and secondary. Your adventure at Qserve Group officially starts here!

Onboarding

We know how important it is to provide new hires with an engaging onboarding and warm welcome. As part of the structured program, you will be introduced to representatives of all our global teams and departments.